Internal validation
Choose a scenario and submit. The Access Agent then reaches out by phone, email, and text — exactly as it would with a real hotel. Come back when it's done and tell us how it handled itself.
Step one
Use a real, reachable number with country code — the agent will actually call and text it.
Step two
Each one sets the property, the products in play, and the agent's mission. Pick one, or write your own.
Step three
Since you're writing your own, set the details the agent should work from.
Step four
This is exactly what the agent receives. Edit it however you like before launching.
Queued
The agent will reach out by phone, email, and text. Timing isn't instant — every run is reviewed before it goes live, so expect contact within the day.
Phone. A live call from the agent, running your scenario.
Email. A written follow-up to the same address.
Text. An SMS to the number you gave.
Match your run
So we can line your feedback up with the right recording.
Wrap-up
Across phone, email, and text.
Recorded
Your read on the agent's handling has been captured, and a note from Ryan is on its way to your inbox. If anything else comes to mind, just reply to it.